Terminating a Subscription:

1) Login into your account here (https://doggiedistraction.com/account), under Account Details select Manage Subscriptions.
Find the order you would like to cancel, select “Manage” at the far right and in the drop down select “Cancel Order”.
2) Text CANCEL SUBSCRIPTION to Doggie Distractions @ (360) 994-9990
3) E-mail service@doggiedistraction.com with subject: CANCEL SUBSCRIPTION.

You will receive an email confirming your cancellation from service@doggiedistraction.com.
**Charges on Subscription orders are incurred 1-2 days before the new week’s delivery. Subscription Orders must be cancelled by Sunday to avoid charges for the new week.**

RETURNS:

Returns are for products not meeting the advertised specifications or intent of use such as products arriving...
- Damaged
- Unfrozen
- Appearing or smelling unfit for dog consumption

Return of products not enjoyed/liked by their pets will be on a case-by-case basis and are not guaranteed a refund.

Contact Doggie Distractions LLC and a representative will evaluate and initiate the return process with you.

1) Text RETURN REQUEST to Doggie Distractions @ (360) 994-9990
2) Email service@doggiedistraction.com with subject: RETURN.
3) Write to:

Doggie Distractions LLC
RETURNS
22685 Gallant Fox Rd
Monterey CA 93940

 

REFUNDS:

Refunds will be provided for those items which arrive
- Damaged
- Unfrozen
- Appearing or smelling unfit for dog consumption.

Refunds for subscription service will be pro-rated for the remaining weeks of the current service period.

Per customer request, refunds will be provided to the original payment method or by Doggie Distractions LLC providing an equivalent replacement in a reasonable timeframe.

Refunds for products not enjoyed by their pets will be on a case-by-case basis and are not guaranteed.

Contact Doggie Distractions LLC and a representative will evaluate and initiate the refund process with you.

1) Text REFUND REQUEST to Doggie Distractions @ (360) 994-9990
2) Email service@doggiedistraction.com with subject: REFUND.
3) Write to:

Doggie Distractions LLC
RETURNS
22685 Gallant Fox Rd
Monterey CA 93940